product support
7.5 oz. compact sensor pump
![](http://shpstage.simplehuman.com/cdn/shop/collections/4a126c8b-7.5-fl.-oz.-compact-sensor-pump_b26d5f0e-2376-44bd-ae50-7949fe452780_640x.jpg?v=1605498976)
product support
7.5 oz. compact sensor pump
troubleshooting
Red light turns while soap dispenses, or there's a solid red light.
Light flashes when + button is pressed but there is no sound from motor/pump.
Light does not turn on when you press the + button.
Unit dispenses on its own.
Unit is not dispensing or dispenses too little.
Will the pump work with rechargeable batteries?
replacement parts
![battery holder](http://shpstage.simplehuman.com/cdn/shop/files/PD6147_480x.jpg?v=1698259169)
battery holder
PD6147
$6.99
![rubber soap cap](http://shpstage.simplehuman.com/cdn/shop/files/PD6149_02_480x.jpg?v=1698259139)
rubber soap cap
PD6149
$4.99
instruction sheet
instruction sheet
Download the instruction sheet for your 7.5 oz. compact sensor pump.
warranty
To start the warranty process, please register your product and become a member.
contact us
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