Product Support

Sensor Pump 14 oz.

Angled view of Simplehuman Liquid Sensor Pump in Brushed Stainless Steel, touch-free operation.
Product Support

Sensor Pump 14 oz.

TROUBLESHOOTING

  1. Wipe the sensor window clean. Rubbing alcohol and a microfiber cloth are recommended.
  2. Switch the unit off for 5 seconds, then switch the unit back on.

Lightly pull the rubber spout to wipe any dried residue.

3-4 hours or until a solid white light is displayed.

A solid white light indicates the unit is fully charged and displays when the unit is powered on. A pulsing white light indicates the unit is charging. A solid red light indicates the unit low on charge.

The air vent cutout might be clogged. Gently wipe any soap residue from around the white seal under the lid.

Pump needs to be reset:

  1. Switch the unit off for 5 seconds, then attempt to switch the unit back on.
  2. Wipe the sensor window clean. Rubbing alcohol and a microfiber cloth are recommended.
  3. From the the powered-on position, completely cover the sensor window with your hand and toggle the power switch off, on, off, on within 2 seconds to trigger a continuous dispense mode. Stop this mode by removing your hand from the sensor window.

REPLACEMENT PARTS

brass lid

brass lid
PD6293

$9.99
Charging Dock

Charging Dock
PD6296

$25
matte black lid

matte black lid
PD6295

$9.99
white lid

white lid
PD6294

$9.99
INSTRUCTIONS
Instruction Sheet
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WARRANTY
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